Get in Touch
Hey Bestie, we'd love to hear from you!
While we love getting compliments, you can also ask us about your order status, or about our products. Just make sure you check out our FAQ and Shipping Status Pages first!
Pop into our inbox, and we'll get back to you as soon as possible!
Questions? Send us an email
Contact infomation
Swoon Bookstore packs every order with extra smooches and posts out weekly. We live, work and play in Mulubinba (Newcastle, NSW), Australia.
Expect a reply within 3 business days
Quick Questions
See our full FAQs here.
We ship to most countries worldwide, however there are restrictions to specific countries related to their border security or legal requirements.
If you are unsure or you can't see your country, please reach out to us and we can look into shipping requirements.
Swoon produces Special Edition titles in two print formats: paperback and hardcover (casebound), in a non-subscription, preorder model. We offer these in three specific variants:
1) Mystery Boxes: two - six titles, in paperback format. These titles have custom formatting, covers, printed edges and other features that make them quite special. They are produced in conjunction with our Seasonal Collaborator and released bi-monthly.
2) Special Editions: Single titles or the complete series, completed in hardcover with custom formatting, covers, end pagers and printed edges, with other features that will make them extra special.
3) Full Boxes: Single titles or complete series as per the Special Edition, but with themed accompanying merchandise.
As of 07 May 2026, we automatically charge for the relevant tariff costs within the cost of your order. We have no control over the cost of the tariffs and absorb the administrative cost for utilising this service, which applies to every parcel regardless if tariffs are applicable or not.
It is unlikely that we will reprint past books unless we are completing a series and have a big enough interest for the first title.
Once preorders close, we estimate shipping will commence 16 weeks post. We will always do our best to stay timely with shipping, however all projected shipping schedules are mostly dependent on things that are outside of our control.
We will continue to keep you up to date on the shipping and progress page which will be updated with any notifications that may extend out timeframes.
While we'd love to have a bricks and mortar, we don't at this stage. We do however attend events and run pop ups, so keep you eyes peeled!
